Shipping & Returns

Shipping

We despatch our orders carefully wrapped in acid-free tissue paper inside sturdy cardboard tubes. Items are generally sent out within 2-3 days of receipt of the order

For shipping to a UK address, we offer free P&P for orders £50 and over, and we charge £7.50 P&P for orders under £50. We use the Royal Mail's First Class Signed For service and items usually arrive within 1-2 days, although they can occasionally take longer. If your order is urgent please let us know and we can send by Special Delivery, guaranteed next day, for an extra £5.

For shipping to Europe we charge £15 P&P. For international orders to everywhere else we charge £15 P&P for orders under £100 and £30 for orders £100 or over. We generally use the Royal Mail International Signed For service, but for large items can use DHL or similar.

We can provide tracking numbers for UK and international orders on request.

 

Returns

You can return any purchase for any reason to Atom Gallery for a full refund as long as you inform us within 14 days of receipt of the item.

You must then ensure that the item is delivered back to Atom Gallery in the same condition within 28 days of you receiving it.

Once we have received the item back we will refund to you the cost of the item plus the initial postage cost.

 

Damage

Inform us of any damage, with supporting photographs, within 14 days of receiving the item and we will replace if possible or refund.